Delete your TvTime Show account

You can delete your TvTime Show account and its data at any time. Deletion is permanent and cannot be undone. This page explains how, what is deleted, and what we keep.

Option 1: in the TvTime Show app

• Open the TvTime Show app (Android or iOS) and sign in.
• Go to Settings → Security → Delete account.
• Confirm with your password. If your account has no password (Google, Apple or phone sign-in), request a one-time code and enter it.
• Tap Delete forever. Your account is deleted immediately and you are signed out.

On the website, sign in, open Settings, and choose Delete account.

Option 2: by email

If you can’t use the app, email support@tvtime.show from the email address on your account, with the subject “Delete my TvTime Show account” and your username if you know it. We may ask you to confirm the request, then delete the account within 30 days (usually much sooner) and reply to confirm. You can also reach us through the contact page.

What is deleted

When your account is deleted, we immediately and permanently remove:

• Your account: name, email, phone, username, password hash, profile, bio, avatar and cover.
• Everything you tracked: shows, episodes, movies, ratings, rewatches and watch history.
• Your lists and list items, your activity feed, and your followers and following.
• Sign-in links (Google, Apple), all sessions and app tokens, and password-reset tokens.
• Push and episode notification subscriptions and registered devices.
• Email preferences and your email send history; you are also removed from our email audience.
• Onboarding answers, AI Picks feedback, and product analytics events linked to you.

If you signed in with Apple, we also revoke TvTime Show’s access to your Apple ID.

What we keep

• A deletion record: an internal audit entry noting that the account was deleted, with the account email, signup date and the IP address of the request. We keep it for security and to prove the deletion happened.
• Anonymous counts: push delivery and AI usage records are kept only with your account details removed, so they no longer identify you.
• Backups: private database backups may still contain your data until they expire: daily backups after 30 days, monthly backups after 13 months. Backups are only used for disaster recovery.
• Support messages you sent us may be kept as long as needed to handle your request.

See the Privacy Policy for more on how we handle your data.